Privacy Policy

Privacy Policy

Midnight Market is committed to protecting your privacy and personal information. By using our services, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information — such as your name, email address, and payment details when making a purchase.

• Device Information — including your IP address, browser type, operating system, and general location data.

• Usage Data — such as how you interact with our website, services, and customer support.

2. How We Use Your Information

Your data may be used for the following purposes:

• To provide, manage, and improve Midnight Market products and services.

• To detect and prevent fraud, abuse, and unauthorized access.

• To comply with legal and regulatory obligations.

• To communicate with you regarding orders, updates, and support-related inquiries.

3. Data Security

We implement industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure.

• Sensitive payment information is processed securely using PCI-compliant, encrypted third-party processors.

• Internal access to your personal data is restricted to authorized personnel only.

4. Data Retention

• We retain personal information only for as long as necessary to fulfill our business and legal obligations.

• Midnight Market reserves the right to delete, anonymize, or retain user data at our sole discretion.

5. Third-Party Sharing

• We do not sell, rent, or trade your personal information to third parties.

• We may share data with trusted partners solely to facilitate core functions such as payment processing, fraud detection, and support.

• Information may be disclosed if required by law, legal request, or court order.

6. Your Rights

You have the right to:

• Request access to, correction of, or deletion of your personal data by contacting our support team.

• Be informed about how your data is used and stored.

Please note: We may decline certain requests if they conflict with fraud prevention, system integrity, or legal compliance.

7. Changes to This Privacy Policy

Midnight Market reserves the right to update or modify this Privacy Policy at any time.

• Updates will be posted on this page.

• Continued use of our services after changes implies your acceptance of the updated terms.

📧 For privacy-related inquiries, please contact us at: [email protected]

Shipping Terms & Service

Thank you for shopping with Midnight Market. We are committed to delivering your products promptly and securely. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased from our store.

1. Order Processing Time

• Standard Processing: Orders are typically processed within 1–3 business days after payment confirmation.

• Weekend & Holiday Orders: Orders placed on weekends or holidays will be processed the following business day.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

• U.S. Standard Shipping: Delivery typically takes 3–6 business days, depending on your location.

• International Shipping: Delivery typically takes 5–12 business days, depending on the destination and customs processing times.

⚠️ Note: Delivery times are estimates and do not account for unexpected delays caused by customs, weather conditions, or courier issues.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

• The weight and dimensions of your order

• The shipping method selected

All shipping fees will be displayed before you complete your purchase.

4. International Shipping

• Availability: We offer international shipping to most countries. Options will be shown at checkout.

• Customs, Duties & Taxes:
  International orders may be subject to import duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

5. Order Tracking

Once your order ships, you will receive tracking details via:

• Email, and or Orders section on the website

• Ticket in our Discord Server

You can track your shipment using the carrier's tracking link provided.

6. Delivery Issues

• Incorrect Address:
  If you entered an incorrect or incomplete address, please contact us immediately. While we will do our best to assist, Midnight Market is not responsible for deliveries made to incorrect addresses.

• Lost or Stolen Packages:
  If your package is lost or stolen, please contact the shipping carrier directly to file a claim. We will assist with documentation if needed, but Midnight Market is not liable for lost or stolen items.

• Delayed Deliveries:
  If your order is significantly delayed, contact us and we’ll work with the carrier to resolve the issue.

7. Contact Us

If you have any questions about this Shipping Policy, please reach out to:
📨 [email protected]